eCommerceNews UK - Technology news for digital commerce decision-makers

Microsoft Teams stories - Page 5

A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its partner networks, Microsoft Teams is a widely used collaboration software which incorporates video, voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite, Teams enjoys a unique advantages including distribution and integration with what is the world’s most popular group of desktop productivity applications.
Realistic customer service call center ai robot assisting human agents

Zendesk launches AI-powered voice agents & analytics upgrades

Thu, 9th Oct 2025
#
uc
#
data analytics
#
cx
Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.
Business meeting room hybrid communication automatic audio capture waveform

Plaud unveils omnichannel AI platform to automate notetaking

Thu, 9th Oct 2025
#
uc
#
erp
#
api
Plaud launches an omnichannel AI platform providing APIs and SDKs to automate and analyse notetaking across in-person and online business conversations.
Computer inbox warning suspicious email icons phishing detection blocking

Varonis unveils Interceptor AI platform to combat email phishing

Thu, 9th Oct 2025
#
uc
#
advanced persistent threat protection
#
email security
Varonis launches Interceptor AI platform to swiftly detect and block sophisticated email phishing, strengthening defences against AI-driven social engineering attacks.
Digital illustration secure network human ai server icons glowing shields

CrowdStrike enhances Falcon platform with new identity security tools

Fri, 19th Sep 2025
#
uc
#
siem
#
pam
CrowdStrike upgrades its Falcon platform with FalconID, offering passwordless MFA and enhanced tools to secure human, AI, and non-human identities in hybrid IT.
Network of interconnected digital agents with central hub collaboration enterprise automation

Workday expands Agent Partner Network with over 15 AI ventures

Thu, 18th Sep 2025
#
uc
#
data analytics
#
digital transformation
Workday expands its Agent Partner Network with 15+ AI ventures, integrating their agents into its system for tailored enterprise automation.
Professionals collaborating digital interface ai icons data charts modern office

Seismic outlines vision for trusted, tailored AI in enablement teams

Fri, 12th Sep 2025
#
uc
#
martech
#
ai security
Seismic reveals vision for trusted, tailored AI to transform enablement teams, boosting revenue growth and supporting seamless, secure operations across sectors.
Realistic digital shield protecting email envelope cyber threats cloud icons

Varonis acquires SlashNext for up to USD $150 million to boost AI email security

Fri, 5th Sep 2025
#
uc
#
hybrid cloud
#
cloud security
Varonis has acquired AI-driven email security firm SlashNext for up to USD $150 million, enhancing its threat detection across emails and messaging platforms.
Data center network servers cables glowing lines automation ai it infrastructure

HPE unveils agentic AI upgrades to Juniper for self-driving IT

Wed, 27th Aug 2025
#
uc
#
hybrid cloud
#
hyperscale
HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.
Realistic illustration professionals modern office computer monitors graphs waveforms audio video communication monitoring compliance financial legal services

Kerv launches Guardian Assurance to enhance compliance recording

Fri, 8th Aug 2025
#
uc
#
partner programmes
#
risk & compliance
Kerv has launched Guardian Assurance to help regulated firms like financial and legal services improve compliance and recording of communications.
Secure cloud icon microsoft 365 services email folders chat data protection

Sophos & Rubrik launch integrated Microsoft 365 backup service

Fri, 8th Aug 2025
#
uc
#
firewalls
#
data protection
Sophos and Rubrik have launched an integrated Microsoft 365 backup service in Sophos Central to strengthen cyber resilience against ransomware and data loss.
Modern office collaboration ai icons digital dashboard connected apps illustration

Slack unveils all-in-one AI tools & enterprise search upgrade

Sat, 19th Jul 2025
#
uc
#
martech
#
rpa
Slack launches integrated AI tools and enterprise search, enhancing team productivity with smart writing aids and unified data access across apps.
Ps   matthew worboys   headshot

Complementary collaboration: why partners need to do more with unified communications

Fri, 11th Jul 2025
#
uc
#
cx
#
martech
UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.
Business meeting laptops ai assistant connecting popular apps workflow

Zoom AI Companion expands integrations & features for productivity

Thu, 10th Jul 2025
#
crm
#
uc
#
document management
Zoom's AI Companion now integrates with 16 apps including ServiceNow and Jira, enhancing productivity by automating tasks within its platform and beyond.
Businesspeople collaborating around table with digital devices and charts showing workflow automation integration

Zoom debuts AI features for business workflows across apps

Thu, 10th Jul 2025
#
crm
#
uc
#
document management
Zoom launches AI Companion add-on linking 16 apps like ServiceNow and Jira to streamline tasks and boost productivity across business platforms.
Ps   matthew worboys   headshot

Pushing the boundaries: how the channel powers hybrid and remote working

Thu, 3rd Jul 2025
#
uc
#
semiconductors
#
digital transformation
With 67% of UK adults hybrid working, Channel partners are key to supporting flexible work through cloud, cybersecurity and unified communications solutions.
Detailed illustration security operations center analysts monitoring threats

ReliaQuest launches GreyMatter automation to speed threat response

Fri, 27th Jun 2025
#
uc
#
cloud security
#
advanced persistent threat protection
ReliaQuest unveils GreyMatter Workflows, automating security operations to cut response times by 64% and reduce manual tasks by over half.
Shield enveloping cloud with digital emails chat circuitry protection

Hornetsecurity launches AI cyber assistant for Microsoft 365

Fri, 20th Jun 2025
#
uc
#
semiconductors
#
cloud security
Hornetsecurity unveils an AI Cyber Assistant within 365 Total Protection Plan 4 to boost Microsoft 365 security with automated email and Teams threat defence.
Illustration conference room large display screens ceiling microphones video call

PPDS & Shure form global alliance to offer unified AV solutions

Fri, 13th Jun 2025
#
uc
#
digital signage
#
displays
PPDS and Shure form a global alliance to provide integrated AV solutions combining Philips displays and Shure audio systems for seamless collaboration.
Computer screen shield broken digital locks cloud icons uk office illustration

UK firms face cyber risks as Windows 10 support nears end

Fri, 13th Jun 2025
#
storage
#
uc
#
data protection
UK firms risk cyberattacks and costly compliance issues as Windows 10 support ends in October 2025, urging upgrades to Windows 11 with advanced security features.
Vector illustration cloud symbol with locked unlocked padlocks compromised accounts

Over 80,000 Microsoft Entra ID accounts hit by major takeover campaign

Thu, 12th Jun 2025
#
malware
#
uc
#
devops
Over 80,000 Microsoft Entra ID accounts have been targeted in the UNK_SneakyStrike takeover campaign exploiting the TeamFiltration penetration testing tool.