John Kendall stories

John Kendall, a distinguished writer with a keen interest in the intersection of technology and finance, explores the delicate balance banks must strike in the digital era. His insights delve into the challenges of enhancing security protocols while maintaining user convenience, and he raises thought-provoking questions about the fine line between personalisation and invasiveness in financial services.

Furthermore, Kendall emphasises the importance of trust in the relationship between businesses and the public. Through his work, he argues that organisations must actively work to gain the confidence of New Zealanders, especially regarding the protection and management of personal data. His commentary provides valuable perspectives on the responsibility companies have to earn public trust in an increasingly data-driven world.