Google unveils Gemini, it's multimodal AI model that beats ChatGPT
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
UK's legal tech firm Lawhive creates first AI paralegal, Lawrence
Legal tech firm Lawhive unveils the UK's first AI paralegal, Lawrence, who passed the Solicitors Qualifying Examination.
Tetrate unveils tech preview of its new product Tetrate Envoy Gateway
Chicago-based Tetrate has launched a tech preview for its new product, Tetrate Envoy Gateway, at the KubeCon NA conference.
Antavo launches academy to foster customer loyalty & enhance skills
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
UK governmental proposal aims to boost online product safety
UK's product safety regime may reform to reduce unsafe purchases from online retailers, boosting safety rates.
Study reveals stark discrepancy in perceived AI use at work
A new study has revealed executives believe artificial intelligence is more commonly used in the workplace than employees perceive.
Leostream 2023.2 offers enhanced features for remote desktop access
Leostream's updated 2023.2 Remote Desktop Access Platform features enhanced provisioning, alert systems, and user experience.
Sumsub launches 'For Fake’s Sake' to detect deepfakes and synthetic fraud
Sumsub rolls out 'For Fake's Sake', a groundbreaking platform designed to detect deepfakes and synthetic fraud.
Symbio expands Connect Portal to ANZ Regional Hub for efficient voice coverage
Symbio Holdings extends its Connect Portal to its ANZ Regional Hub, improving voice coverage and operational efficiencies.
2023 State of AI Report, GPT-4 rise, safety concerns and future trends
2023 State of AI Report details rise of GPT-4, safety debates and future of AI, sparking informed industry dialogue.
Voice analytics market projected to reach USD 9.33 billion by 2030
The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.
Twitch announces 'Stories on Twitch' feature for mobile app users
Twitch mobile app users will soon enjoy a new feature, 'Stories on Twitch', launched by the live streaming platform.
Telecom dispute surge: Key findings from 2023 TDR report
TDR's 2023 report reveals record surge in telecom disputes, with 3725 people seeking help—a 64% jump from 2022.
73% of Gen Z employees seek regular feedback, study reveals
Gen Z employees value feedback and communication from managers for job satisfaction, with 73% expressing this sentiment, according to StaffCircle survey.
NICE named Technology Leader in 2022 SPARK Matrix for VoC
NICE has been recognized as a Technology Leader in the 2022 SPARK Matrix for Voice of the Customer (VoC) Platform report.
Hyland improves employee experience with added functionality
Hyland has launched its latest product enhancements and innovative solutions designed to help its customers in their digital evolution journeys.
Lookout named Strong Performer in 2022 Gartner Peer Insights
Gartner has recognised Lookout as a Strong Performer in the 2022 Gartner Peer Insights Voice of the Customer for Security Service Edge (SSE).
NeoPhotonics tech demonstration proves enhanced data center capabilities
NeoPhotonics has announced new technology components set to enhance data center and telecom networks by providing better operational support.
UserZoom unveils Live Interviews to scale UX research and collect insights faster
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Vonzeal's Kaiser Baas acquisition ignites new era of customer-centric service
Vonzeal's brands drive one main focus: consumer-centric, quality products that allow consumers to share their experiences.
Is the annual performance review too delayed to be effective?
A Hays survey has found that most employees say ongoing regular conversations are more useful.
Let us tell your story - Educators is here to listen
We want to hear from you. How is the changing digital landscape affecting your educational offerings? We want to tell your stories.
Ask Nicely: Measure and manage customer happiness in real time
Auckland-based startup Ask Nicely is leading the way in measuring customer loyalty with its Net Promoter Score (NPS) tool.