Customer Science stories
Customer Science unveils CommScore.AI to enhance brand messaging
Last month
#
customer science
Customer Science launches CommScore.AI, an AI tool that optimises customer communications to boost brand alignment, efficiency and satisfaction.
Customer Science hires Chris Borg to lead new partner programme
Last month
#
customer science
Customer Science has appointed Chris Borg as partner manager to develop its partner programme and enhance its CX alliance ecosystem from Sydney.
Customer Science launches AI tool to boost contact centre accuracy
Mon, 22nd Sep 2025
#
customer science
Customer Science unveils Knowledge Quest, an AI tool enhancing Australian contact centres with real-time, accurate information to boost efficiency and satisfaction.
Customer Science buys Friendly Persuasion to boost CX solutions
Wed, 30th Jul 2025
#
customer science
Customer Science has acquired Sydney's Friendly Persuasion, launching a new CX Communications division to enhance written customer experience solutions.
How private LLMs are delivering real business benefits
Wed, 30th Jul 2025
#
customer science
Private Large Language Models offer businesses secure AI tools that boost productivity and safeguard data, transforming workflows without costly system changes.
Customer Science upgrades CX Integrator with AI & automation
Mon, 26th May 2025
#
customer science
Customer Science upgrades its CX Integrator with AI and automation, offering Aussie businesses a cost-effective, tailored approach to improving customer experience.
Titan of Tech - Scott Ward of Customer Science Group
Tue, 10th Dec 2024
#
customer science
Scott Ward, Director of Product at Customer Science Group, merges innovative tech with customer-centric solutions, leading the charge in today's digital landscape.
How companies can use emerging CX technologies to improve customer retention
Mon, 20th Apr 2020
#
customer science
Aussie firms adopt new CX tech amidst economic strain, seeking to prevent customer loss and enhance engagement.