eCommerceNews UK - Technology news for digital commerce decision-makers

Change Management stories - Page 8

Isometric cloud puzzle compartments with locks and security icons

Sweep wins cybersecurity firms for Salesforce control

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data protection
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digital transformation
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cloud security
Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.
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Why 'good enough' voice tools quietly cost businesses

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crm
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uc
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digital transformation
'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.
Modern us hospital operations control room digital dashboards collab

Fairview selects Workday to modernise HR, finance, supply

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digital transformation
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hcm
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rpa
Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.
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Qualys adds AI tool to forecast software patch risks

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datacentre infrastructure
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data analytics
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digital transformation
Qualys has launched an AI-driven Patch Reliability Score, helping IT and security teams gauge software update risk before mass rollout.
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Herbert Smith Freehills Kramer adopts Legora AI firmwide

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document management
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data analytics
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ecm
Herbert Smith Freehills Kramer selects Legora as its firmwide AI platform, boosting drafting tools and launching a new client collaboration portal.
Ai robot arm swapping server drives it audit governance risk

AI drives rapid database change, outpacing governance

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devops
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application security
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devsecops
AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.
Modern office auditor with charts shield streamlined risk controls

Diligent launches AuditAI to streamline internal audits

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data analytics
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digital transformation
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rpa
Diligent unveils AuditAI, an agentic AI suite that cuts audit admin by up to 70% while turning board-level risk signals into concrete actions.
Stressed office worker comparing ai documents with paperwork clock

AI productivity gains erased by document verification

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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
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AI-ready finance teams still lack rules & data base

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data analytics
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digital transformation
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rpa
Many 'AI-ready' finance teams lack basic rules and trusted data, leaving advanced tools underused in core processes, research finds.
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Cyber fears stall UK SMEs' digital plans & AI uptake

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data protection
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digital transformation
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advanced persistent threat protection
Cyber fears and skills gaps leave UK SMEs torn between bold 2026 digital ambitions and hesitation over AI adoption and data security.
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AI leaders lack rules & data to scale finance tools

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manufacturing
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data analytics
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digital transformation
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
Invisible cx challenges

Gamma urges diagnosis-led rethink of customer experience

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edutech
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uc
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cx
Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.
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Banks lag ISO 20022 deadline as data issues persist

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digital transformation
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fintech
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cx
Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.
Scopey onsite

Scopey Onsite raises €523k to expand construction AI platform

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document management
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devops
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digital transformation
Scopey Onsite has raised EUR €523k in pre-seed funding to expand its AI-based construction reporting platform across Ireland, the UK and Australia.
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AI ambition outpaces readiness for smaller businesses

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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Industrial ai control room engineers collaborating risk governance

Worley Consulting & Bloomfire in AI knowledge push

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manufacturing
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digital transformation
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risk & compliance
Worley Consulting partners with Bloomfire to embed AI-powered knowledge governance and search into asset-intensive energy and resources projects.
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Manulife picks Akka to power enterprise agentic AI

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devops
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digital transformation
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it automation
Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.
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IT teams struggle for hybrid visibility, turn to AI

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devops
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digital transformation
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it automation
IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.
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Tricentis unveils agentic AI Workspace for safer releases

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devops
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digital transformation
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application security
Tricentis launches AI Workspace, an agentic quality platform to speed enterprise releases while tightening governance and risk controls.
London financial control room compliance analyst risk dashboards

AutoRek launches RegToolKit for real-time compliance

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digital transformation
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fintech
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rpa
AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.