eCommerceNews UK - Technology news for digital commerce decision-makers

Change Management stories - Page 4

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Freshworks boosts Freshservice with live asset mapping

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digital transformation
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it automation
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multi-cloud
Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.
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Kyndryl launches agentic AI service management toolkit

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data protection
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hybrid cloud
Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.
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Radix sets Houston industrial AI event for 2026

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network infrastructure
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manufacturing
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digital transformation
Radix has set out a Houston industrial AI event for 2026, aiming to help energy and manufacturing leaders turn pilots into operational gains.
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UK SMEs could waste GBP £10,000 on unused software

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saas
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digital transformation
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martech
Fasthosts says UK SMEs may be paying for nearly 40% of their software they never use, with AI agents emerging as a possible fix.
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Lumenia's Birmingham ERP event draws record buyer interest

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devops
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manufacturing
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hybrid cloud
Lumenia's Birmingham ERP HEADtoHEAD event attracts more than 180 attendees as buyers weigh AI, cloud migration and transformation risks.
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SAP Concur says UK data woes stem from culture not tech

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data analytics
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digital transformation
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risk & compliance
SAP Concur says UK firms are hampering AI and finance decisions with patchy data governance, muddled ownership and a weak culture of accountability.
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Whatfix study warns AI adoption gap costs mid-sized firms

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digital transformation
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martech
Whatfix study says firms risk USD $10.9m a year from weak digital adoption as AI investment outpaces staff use of new tools.
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KPMG survey finds leaders keep AI spending despite recession

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data analytics
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digital transformation
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partner programmes
KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.
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Business leaders keep betting on AI despite recession

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data analytics
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digital transformation
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rpa
KPMG survey finds most executives will keep pouring money into artificial intelligence through a recession, with USD $186 million planned on average next year.
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Gain Theory says insight gap is cultural, not technical

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data analytics
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digital transformation
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partner programmes
Gain Theory urges marketers to fix cultural barriers and siloed measurement, saying 54% of B2C decision-makers find insights unactionable.
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Data analysis & AI literacy top skills for accountants

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data analytics
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digital transformation
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rpa
Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
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Boldyn expands project software to lift margin control

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devops
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data analytics
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digital transformation
Boldyn widens project software use across UK and Ireland as live cost data, forecasting and reporting boost gross margins and cut spreadsheet reliance.
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Humber Teaching NHS Trust leads NHS App appointment rollout

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digital transformation
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healthtech
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productivity
Humber Teaching NHS Trust to pilot NHS App appointment tools for 11 others, letting patients view, amend and cancel visits.
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FNZ launches premium Select service for wealth clients

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digital transformation
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fintech
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cx
FNZ launches premium Select service for wealth clients, giving top-tier firms priority product input, AI tools and faster platform support.
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Liquibase launches database governance tools for enterprise

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Liquibase rolls out AI-backed database governance and deployment connectors for ServiceNow, GitHub, Harness and Terraform to improve auditability.
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Campari goes live with SAP cloud ERP private solution

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data analytics
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digital transformation
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hcm
Campari Group's cloud ERP rollout links finance, supply chain and HR across 24 sites as it adds AI tools to sharpen planning and cut costs.
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Garney adopts Hyland for SAP SuccessFactors in HR shift

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document management
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digital transformation
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ecm
Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
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ICS.AI launches AI reorganisation tool for councils

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ICS.AI unveils council merger software to help English authorities cut reorganisation time by up to 30% ahead of 2028 unitary switch.
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UK workers lose meeting time to hybrid tech glitches

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digital transformation
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UK workers say hybrid meeting tech failures are wasting time despite employers' AI and office upgrades, a survey finds.
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The evolving role of the CSO: From technical guardian to business strategist

Last month
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firewalls
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data protection
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siem
CSOs are shedding their purely technical image as security chiefs are pushed into the boardroom to drive sales, trust and growth.