eCommerceNews UK - Technology news for digital commerce decision-makers

Change Management stories - Page 20

Emotionally aware enterprise ai robot in sustainable office scene

TeamViewer predicts emotionally aware enterprise AI

Thu, 15th Jan 2026
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digital transformation
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hyperscale
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dc
TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.
Office employees ai automation chat interface cloud workflows

Salesforce unveils AI-powered Slackbot as work agent

Thu, 15th Jan 2026
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data analytics
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digital transformation
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cx
Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.
Worried cto it team ai flowchart empty chairs unfilled roles office

Organisations face widening skills gap for AI roles

Thu, 15th Jan 2026
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manufacturing
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digital transformation
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data science
Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.
Mortgage broker client handshake modern pastel digital office

Binder hires Tall to humanise its mortgage CRM brand

Wed, 14th Jan 2026
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crm
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fintech
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cx
Mortgage CRM specialist Binder hires design agency Tall to soften its image, promising a more human, less process-heavy broker experience.
London c suite meeting tax automation dashboards city view

UK firms eye agentic AI to cut tax costs in 2026 squeeze

Wed, 14th Jan 2026
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digital transformation
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fintech
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it automation
UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.
Uk logistics control room dashboards trucks automated supply chain

Westmill adopts Beacon AI to streamline logistics ops

Wed, 14th Jan 2026
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saas
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document management
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digital transformation
Westmill deploys Beacon AI workspace to unify shipment tracking and automate invoice checks, cutting logistics bottlenecks and email back-and-forth.
Martin burden

Nexer Enterprise Applications names new UK managing director

Wed, 14th Jan 2026
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digital transformation
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partner programmes
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risk & compliance
Nexer Enterprise Applications has promoted Martin Burden to UK managing director as founder Colin Crow moves to chairman and global roles.
Mark junge   gallagher security

Security now central to business decisions, says report

Wed, 14th Jan 2026
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data analytics
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digital transformation
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socs
Security teams are moving from gatekeepers to strategic partners, with ROI and integration now central to security investment decisions.
Anz office control room ai governance dashboard cloud security

Progress forecasts orchestration-led AI shift in 2026

Wed, 14th Jan 2026
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data protection
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hybrid cloud
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digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
Corporate ai training room hands on labs instructor guiding pros

Skillable: hands-on AI training key to 2026 software sales

Wed, 14th Jan 2026
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saas
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cx
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martech
Skillable says hands-on AI labs and scenario-based training will be vital for proving software value and closing complex 2026 deals.
George gerchow

AI to transform business risk, trust & compliance by 2026

Wed, 14th Jan 2026
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uc
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data protection
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dr
AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.
Singapore glass meeting ai network screen hybrid workspace scene

C-suite leaders eye AI, cost cuts & flexible work by 2026

Tue, 13th Jan 2026
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Ps simon hayward vice president of sales emea freshworks e1755063247645  1

From complexity to clarity: How AI is transforming UK local government

Tue, 13th Jan 2026
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smart cities
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data analytics
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digital transformation
UK councils ramp up AI spending to boost efficiency and services, but poor strategy and complexity risk wasting taxpayers' money.
Corbb o connor headshot

How organisations can turn conversations around digital accessibility into action

Tue, 13th Jan 2026
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devops
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digital transformation
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cx
To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.
Warehouse training room safety incident timeline to digital modules

Vector Solutions unveils AI tool tying safety incidents to training

Tue, 13th Jan 2026
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digital transformation
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e-learning
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partner programmes
Vector launches AI tool that links safety incident reports to targeted training, aiming to cut repeat accidents and speed compliance action.
Renfrewshire scottish council contact centre ai reduced queues

Renfrewshire AI adviser Millie hailed as model for councils

Mon, 12th Jan 2026
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uc
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smart cities
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digital transformation
Renfrewshire's AI adviser Millie cuts calls, saves GBP £110,000 and wins awards, as Scotland is hailed a model for council services.
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Crew Clothing rolls out Cegid platform across brands

Mon, 12th Jan 2026
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cx
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martech
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hcm
Crew Clothing rolls out Cegid Retail Store Excellence across 217 UK stores, unifying operations and boosting multi-brand visibility in real time.
Modern office meeting secure compliant ai workflow cloud display

Sector-specific, process-led AI set to reshape firms

Mon, 12th Jan 2026
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saas
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data protection
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digital transformation
AI's next wave in business will be sector-specific, process-led services as firms shift from generic tools to trusted, compliant platforms.
Global law firm conference room ai brain display world map collab

White & Case rolls out Legora AI platform worldwide

Mon, 12th Jan 2026
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digital transformation
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rpa
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erp
White & Case selects Legora as a strategic AI partner, rolling out its platform to lawyers in 43 offices across 29 countries worldwide.
Server room firewall auto updates glowing shields network security

Why auto update is the most underrated security feature on your firewall

Mon, 12th Jan 2026
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firewalls
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digital transformation
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network security
Auto-update turns your firewall into a living defence, slashing patch delays and shutting attackers' favourite door: unpatched systems.