eCommerceNews UK - Technology news for digital commerce decision-makers

Change Management stories - Page 17

Uk office finance supply chain team ai dashboards automation scene

Sage X3 gains Copilot, AI agents & smarter automation

Wed, 4th Feb 2026
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manufacturing
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data analytics
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digital transformation
Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.
Sf office ai guardrails collaboration staff redeployment scene

Salesforce disputes reports it cut 4,000 roles over AI

Tue, 3rd Feb 2026
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crm
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devops
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digital transformation
Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.
Forwardai

Forward Networks unveils AI twin for safer operations

Sat, 31st Jan 2026
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firewalls
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network infrastructure
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hybrid cloud
Forward Networks debuts Forward AI, a digital twin-powered agentic assistant promising safer, verifiable automation for network operations.
Gina mccintltd.com  41

AI & digital tools reshaping global business travel

Fri, 30th Jan 2026
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digital transformation
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erp
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ai
By 2026, business travel programmes will be smarter, data‑driven and AI‑powered, making trips smoother for both travellers and employers.
Matt birtwistle headshot  1

Nexer hires Matt Birtwistle to lead UK manufacturing push

Fri, 30th Jan 2026
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crm
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digital transformation
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cartech
Nexer taps Microsoft veteran Matt Birtwistle to spearhead its UK manufacturing strategy as demand for digital transformation intensifies.
Artboard 3

Exclaimer unveils Brand Kits for multi-channel control

Fri, 30th Jan 2026
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uc
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erp
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hybrid & remote work
Exclaimer launches Brand Kits to centralise multi-brand control across email signatures and video meetings, aiming to cut inconsistency at scale.
Uk sole trader home office banking app and accounting dashboard

HSBC & Sage launch digital tax tool for sole traders

Fri, 30th Jan 2026
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saas
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digital transformation
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fintech
HSBC UK and Sage unveil in-app tax tool for sole traders and landlords as Making Tax Digital for Income Tax rules loom from April.
Modern software team stakeholders collaborating sprint board

Scrum.org launches new course on stakeholder collaboration

Fri, 30th Jan 2026
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devops
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e-learning
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apm
Scrum.org debuts a five-hour self-paced course to help Scrum Teams build trust and collaborate more effectively with stakeholders.
Topdown corporate boardroom ai budget pie chart it spend focus

AI budgets shielded as enterprises chase orchestration

Fri, 30th Jan 2026
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digital transformation
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hcm
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it automation
Enterprises ringfence AI spend as core infrastructure, racing from pilots to orchestrated, governed systems despite economic headwinds.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Nancy smith

Analytic Partners named Forrester Wave Leader for 2026

Fri, 30th Jan 2026
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cx
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martech
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partner programmes
Analytic Partners named a Leader in Forrester's 2026 marketing measurement Wave after topping current offering and scoring highly on strategy.
Wipro ai led enterprise indian office aerial cutaway data streams

Wipro unveils unified AI-led enterprise functions model

Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Hr finance office ai payroll tools regulation tension documents

Regulation delays payroll projects but AI tools beckon

Thu, 29th Jan 2026
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digital transformation
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fintech
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hcm
Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.
Uk boardroom executives ominous ai brain shadows leadership risk

C-suite seen as biggest source of workplace AI risk

Thu, 29th Jan 2026
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data protection
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digital transformation
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risk & compliance
C-suite leaders, not junior staff, are emerging as the biggest AI risk in UK workplaces, with heavy use, weak governance and data mishandling.
Modern ai powered factory with robots dashboards and data clouds

CPG firms modernise data systems to unlock AI at scale

Thu, 29th Jan 2026
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manufacturing
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data analytics
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digital transformation
Consumer goods groups race to modernise fragmented data systems as they lay foundations for scaling AI and agentic tools across factories.
Trophy on rising bar chart marketing analytics top ranking gold blue

Gain Theory has been named Leader in Forrester Wave report

Thu, 29th Jan 2026
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data analytics
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cx
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martech
Gain Theory named a Leader in Forrester's latest Marketing Measurement and Optimization Services Wave, topping the Strategy category.
Us office ai training session employees watching instructor screen

Pearson warns AI gains hinge on urgent workforce reskilling

Thu, 29th Jan 2026
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digital transformation
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martech
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hcm
Pearson says US could gain up to USD $6.6 trillion from AI by 2034, but only if employers urgently invest in reskilling and task-level redesign.
Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
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digital transformation
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fintech
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it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
European boardroom ai brain interface trust vs weak governance

AI trust paradox exposes gaps in literacy & governance

Wed, 28th Jan 2026
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data protection
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digital transformation
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cx
Employees trust AI data more than ever, yet European and UK firms admit literacy gaps and weak governance are undermining safe adoption.
Uk office it teams merger integration tension conference table

Tech & culture woes plague UK MSPs after M&A deals

Wed, 28th Jan 2026
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crm
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digital transformation
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cx
UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.