Nearly 10 million UK consumers are projected to embrace Buy Now, Pay Later schemes this Christmas, reflecting a significant shift in shopping behaviours.

UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.

NFON has appointed Alexander Wettjen as Vice President Group Sales, effective 1st December 2024, to enhance its partner-centric market approach.

New Relic has appointed Charlie Thompson as Senior Vice President and Managing Director for EMEA, aiming to boost growth and market expansion in the region.

Singapore's Locad secures USD $9 million in pre-series B funding to fuel global expansion and enhance its AI-driven logistics solutions.

As SHEIN mulls a potential IPO in London, its digital dominance and robust app engagement position the fast-fashion brand strongly amid criticism.

As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.

Research shows that one in three shoppers is expected to return Black Friday and Cyber Monday purchases, leading to a surge on Returns Tuesday, 10th December.

New research by HONOR reveals UK shoppers face technology challenges during Black Friday, with 1 in 3 experiencing device freezes while bargain hunting.

Euromonitor International's latest report reveals five key consumer trends for 2025, highlighting shifts in spending and sustainability amid evolving habits.