Stories that mention Leon Sheehan

Video: 10 Minute IT Jams - An update from Digital Island
Last month
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telecommunications
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connectivity
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digital island
Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.

Digital Island’s new workshop for superior contact centres
Last month
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contact centre
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cx
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digital island
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.

Digital Island announces AWS Service Delivery designation for Amazon Connect
Tue, 20th Dec 2022
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cloud services
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aws
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partner programmes
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.

How Omicron-proof technology helped businesses traverse the ‘Big Sick’
Mon, 3rd Oct 2022
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martech
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chatbots
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open source
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.