https://ecommercenews.uk/story/retailers-make-ai-top-priority-amid-cost-pressures eCommerceNews UK en 2026-06-02T22:53:00+12:00 Retailers make AI top priority amid cost pressures Sustainability, Digital Transformation, Inventory management systems, Supply Chain, Real time data, Artificial Intelligence (AI), Market Growth, eCommerce, Partnerships, Retail, Logistics, Omnichannel, Customer Experience (CX), Customer Satisfaction, Online shopping, Customer Journey, Automation, Machine learning (ML), Digital commerce, Risk Management, Customer Expectations, EMEA, Fluent Commerce 2026-06-03T00:00:06+12:00 https://ecommercenews.uk/story/shoppers-want-pricing-not-personalisation-in-apps eCommerceNews UK en 2026-06-02T19:15:00+12:00 Shoppers want pricing, not personalisation in apps Digital Transformation, Personalisation, Device security, Data Privacy, Financial Services, AI Agents (Agentic AI), Loyalty programmes, Customer Experience (CX), Customer Relationship Management (CRM), Gen Z, Rewards, Customer engagement, User experience (UX), Nectar, Customer retention, Customer Loyalty, Market research, Mobile Apps 2026-06-02T19:15:05+12:00 https://ecommercenews.uk/story/mckinsey-flags-widening-b2b-gap-as-ai-lifts-leaders eCommerceNews UK en 2026-06-02T03:01:00+12:00 McKinsey flags widening B2B gap as AI lifts leaders Digital Transformation, Personalisation, COVID-19, Large Language Models (LLMs), Artificial Intelligence (AI), eCommerce, Omnichannel, Chatbots, Customer Experience (CX), Conversational AI, AI Adoption, Market share, Generative AI (GenAI), Customer Journey, B2B Marketing, Self-service, Digital commerce, B2B, Digitalisation, Digital Acceleration, Account-based Marketing, Digital Channels 2026-06-02T04:00:05+12:00 https://ecommercenews.uk/story/aliexpress-dash-cam-sales-rise-as-fraud-fears-grow eCommerceNews UK en 2026-06-02T01:09:00+12:00 AliExpress dash cam sales rise as fraud fears grow Data Privacy, eCommerce, Consumer tech, United Kingdom (UK), Road Safety, Surveillance, AliExpress, Data Protection, Voice Control, Shipping, Dash Cam, Fraud prevention, Drivers 2026-06-02T02:30:06+12:00 https://ecommercenews.uk/story/ai-tools-used-by-36-of-grocery-shoppers-survey-finds eCommerceNews UK en 2026-06-01T20:30:00+12:00 AI tools used by 36% of grocery shoppers, survey finds Digital Transformation, Personalisation, Large Language Models (LLMs), Artificial Intelligence (AI), eCommerce, Chatbots, Rithum, United Kingdom (UK), Conversational AI, United States (US), Generative AI (GenAI), Online shopping, Digital Shelf, Supermarkets, Customer Journey, Digital commerce, SHEIN 2026-06-01T20:30:05+12:00 https://ecommercenews.uk/story/coverme-launches-pt-platform-for-instant-gym-bookings eCommerceNews UK en 2026-06-01T20:30:00+12:00 CoverMe launches PT platform for instant gym bookings Workforce Technology, Digital Transformation, Europe (European), Artificial Intelligence (AI), Gig economy, Customer Experience (CX), United Kingdom (UK), United States (US), User experience (UX), Customer retention 2026-06-01T20:30:04+12:00 https://ecommercenews.uk/story/go-swag-raises-usd-5m-for-us-expansion-with-mercia eCommerceNews UK en 2026-06-01T20:15:00+12:00 Go Swag raises USD $5m for US expansion with Mercia Marketing, Productivity, Digital Transformation, ICT sector, Global expansion, Supply Chain, Warehouse Management Solutions (WMS), Enterprise Resource Planning (ERP), Chief Operating Officer (COO), Artificial Intelligence (AI), Logistics, Southeast Asia, Apple, Venture Capital, Customs, United Kingdom (UK), Scotland, Facebook, United States (US), Automation, America, Process automation, Employee Experience (EX), US expansion, APAC, Customer Loyalty, Netherlands, Meta, Netflix, Angel investors, N8N, Scaleup 2026-06-01T20:15:05+12:00 https://ecommercenews.uk/story/diamond-warns-retailers-on-world-cup-fulfilment-surge eCommerceNews UK en 2026-06-01T19:40:00+12:00 Diamond warns retailers on World Cup fulfilment surge Small Business (SMB), Supply Chain, eCommerce, Retail, Consumer tech, Logistics, United Kingdom (UK), FIFA World Cup, Online shopping, Black Friday 2026-06-01T19:45:07+12:00 https://ecommercenews.uk/story/travelport-cognizant-anthropic-team-up-on-ai-bookings eCommerceNews UK en 2026-06-01T19:23:00+12:00 Travelport, Cognizant & Anthropic team up on AI bookings Productivity, Digital Transformation, Enterprise Resource Planning (ERP), Real time data, Cloud Native, Artificial Intelligence (AI), Partnerships, Software Development, AI Agents (Agentic AI), Chief Executive Officer (CEO), Anthropic, Chatbots, Customer Experience (CX), Conversational AI, Data governance, Model Context Protocol (MCP), Generative AI (GenAI), Systems integration, Machine learning (ML), Software testing, Test Automation, User experience (UX), Software engineering, Cognizant, Travelport, Workflow Automation, Open source, Claude, AI Safety 2026-06-01T19:30:05+12:00 https://ecommercenews.uk/story/north-ayrshire-picks-totalmobile-for-care-at-home-platform eCommerceNews UK en 2026-06-01T19:00:00+12:00 North Ayrshire picks Totalmobile for care-at-home platform Productivity, Workforce Technology, Digital Transformation, Health Technologies (HealthTech), Public Sector, Northern Ireland, Scotland, Service management, Software-as-a-Service (SaaS), Aged care, GovTech, Local government 2026-06-01T19:00:07+12:00 https://ecommercenews.uk/story/talkdesk-launches-proactive-ai-agents-for-retail-finance eCommerceNews UK en 2026-05-29T21:00:00+12:00 Talkdesk launches proactive AI agents for retail, finance Productivity, Contact Centre, Digital Transformation, Integration, Industry 4.0, Regulatory technology, Risk & Compliance, Enterprise Resource Planning (ERP), Banking, Financial Services, Artificial Intelligence (AI), eCommerce, AI Ethics & Governance, AI Agents (Agentic AI), Retail, Omnichannel, Regulation, Chatbots, Customer Experience (CX), InsurTech, Conversational AI, Customer service, Generative AI (GenAI), Customer Journey, Customer engagement, Systems integration, Call centre, Process automation, Customer Support, Fintech, Workflow Automation, Lending 2026-05-29T21:00:32+12:00 https://ecommercenews.uk/story/uk-online-retail-sales-fall-in-april-after-march-lift eCommerceNews UK en 2026-05-29T20:30:00+12:00 UK online retail sales fall in April after March lift eCommerce, Value Added Tax (VAT), Inflation, United Kingdom (UK), Middle East, Online shopping, Digital Channels 2026-05-29T20:30:35+12:00 https://ecommercenews.uk/story/truelayer-acquires-in3-to-add-credit-to-pay-by-bank eCommerceNews UK en 2026-05-29T19:47:00+12:00 TrueLayer acquires In3 to add credit to Pay by Bank Amazon, Mergers and Acquisitions (M&A), Payment Technologies, eCommerce, Buy Now Pay Later (BNPL), Mastercard, Financial Conduct Authority, Visa, FCA, Open banking, Fintech, Point of Sale (POS), Netherlands, Hidden Fees, eBay 2026-05-29T20:01:04+12:00 https://ecommercenews.uk/story/consumers-trust-marketplaces-more-than-brands-online eCommerceNews UK en 2026-05-28T02:40:00+12:00 Consumers trust marketplaces more than brands online Gaming, Digital Transformation, Internet of Things (IoT), Germany, Banking, Data Privacy, Payment Technologies, eCommerce, AI Agents (Agentic AI), Subscriptions, Transparency, United Kingdom (UK), Software, United States (US), Digital Economy, Digital wallets, Identity verification, Consumer Trust, User experience (UX), Digital commerce, Juniper Research, Data Protection, Risk Management, Market research, Fintech, France, Multi-factor authentication (MFA), Online fraud, Transaction security, Analyst report, Digital Entertainment 2026-05-28T02:45:05+12:00 https://ecommercenews.uk/story/optimizely-deloitte-digital-back-ai-marketing-push eCommerceNews UK en 2026-05-26T22:15:00+12:00 Optimizely & Deloitte Digital back AI marketing push Deloitte, Productivity, Digital Transformation, Content Creation, Supply Chain, Software Strategy, Personalisation, Artificial Intelligence (AI), eCommerce, Marketing strategy, Customer data, Customer Experience (CX), Workflow, AI Adoption, Deloitte Digital, Marketing Automation, A/B testing, Customer engagement, Systems integration, Digital Experience (DX), B2B Marketing, Business Transformation, Optimizely, Creativity, Change Management, Experience Design, Commerce 2026-05-26T23:30:05+12:00 https://ecommercenews.uk/story/g-d-expands-card-issuance-tools-to-lift-activation eCommerceNews UK en 2026-05-26T20:50:00+12:00 G+D expands card issuance tools to lift activation Productivity, Data Analytics, Digital Transformation, Germany, Regulatory technology, Europe (European), Banking, Artificial Intelligence (AI), Payment Technologies, Logistics, Financial institutions, Customer Experience (CX), Customer Relationship Management (CRM), InsurTech, Digital wallets, Contactless payments, Customer Journey, Identity verification, Giesecke+Devrient, Bluetooth low energy (BLE), Fintech, Fraud prevention 2026-05-26T21:00:05+12:00 https://ecommercenews.uk/story/disabled-shoppers-face-widespread-barriers-study-finds eCommerceNews UK en 2026-05-26T19:30:00+12:00 Disabled shoppers face widespread barriers, study finds Banking, Data Privacy, Financial Services, Travel technologies, Payment Technologies, eCommerce, Retail, Nexer Digital, Equal access, Marks & Spencer, Customer Experience (CX), Corporate social responsibility (CSR), United Kingdom (UK), Travel, Customer service, Online shopping, Customer Journey, Digital Exclusion, Equality, User experience (UX), Transport, Customer retention, Consumer rights, Assistive Technology, Accessibility, Disability 2026-05-26T19:30:04+12:00 https://ecommercenews.uk/story/young-adults-hit-hardest-by-mobile-app-barriers-in-uk eCommerceNews UK en 2026-05-25T22:35:00+12:00 Young adults hit hardest by mobile app barriers in UK Digital Transformation, eCommerce, Retail, Digital Barriers, User Interface, Customer Experience (CX), United Kingdom (UK), Online shopping, Gen Z, Customer Journey, Online services, User experience (UX), Censuswide, Digital divide, Customer Loyalty, Digital Inclusion, Mobile Apps, Accessibility 2026-05-25T23:45:05+12:00 https://ecommercenews.uk/story/osprey-london-boosts-checkout-with-ingrid-delivery-platform eCommerceNews UK en 2026-05-25T19:45:00+12:00 Osprey London boosts checkout with Ingrid delivery platform Productivity, Digital Transformation, Personalisation, eCommerce, Logistics, Customer Experience (CX), Customer Relationship Management (CRM), Customer Satisfaction, Online shopping, A/B testing, Customer Journey, Customer retention, Customer Expectations, Customer Loyalty 2026-05-25T19:45:05+12:00 https://ecommercenews.uk/story/datadome-launches-waiting-room-to-block-bot-traffic eCommerceNews UK en 2026-05-23T03:42:00+12:00 DataDome launches waiting room to block bot traffic Digital Transformation, Regulatory technology, Risk & Compliance, eCommerce, Cybersecurity, AI Agents (Agentic AI), Bot protection, Customer Experience (CX), United Kingdom (UK), Online shopping, Bots, Application Security, Fraud prevention, Online fraud 2026-05-23T04:30:05+12:00 https://ecommercenews.uk/story/uk-bank-customers-ready-to-quit-over-crime-failures eCommerceNews UK en 2026-05-23T03:00:00+12:00 UK bank customers ready to quit over crime failures Productivity, Regulatory technology, Risk & Compliance, Banking, Financial Services, Artificial Intelligence (AI), Anti-money laundering (AML), Financial institutions, Customer Experience (CX), United Kingdom (UK), Money Laundering, ThetaRay, Know your customer (KYC), Financial crime, Machine learning (ML), Identity verification, Consumer Trust, Open banking, User experience (UX), Risk Management, Onboarding, Customer retention, Fintech, Consumer expectations 2026-05-23T03:00:08+12:00 https://ecommercenews.uk/story/pattern-launches-pi-ai-engine-for-ecommerce-brands eCommerceNews UK en 2026-05-22T20:40:00+12:00 Pattern launches Pi AI engine for eCommerce brands Amazon, Managed Services, Data Analytics, Digital Transformation, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), eCommerce, Logistics, Forecasting, Knowledge Management, Customer service, Pi, Retail media, Market share, Big Data, Automation, Machine learning (ML), Process automation, Microsoft Teams, Slack, Data Driven, CPG, Pattern, Data Platform, Workflow Automation, eBay 2026-05-22T20:45:05+12:00 https://ecommercenews.uk/story/provenance-appoints-ai-advisory-board-for-retail-shift eCommerceNews UK en 2026-05-22T20:29:00+12:00 Provenance appoints AI advisory board for retail shift Microsoft, Digital Transformation, Data Quality, Supply Chain, Artificial Intelligence (AI), eCommerce, Digital currency, AI Ethics & Governance, AI Agents (Agentic AI), Data infrastructure, Search Engine Optimisation (SEO), LEGO, United Kingdom (UK), London, Data Strategy, Data governance, Retail media, United States (US), Digital Shelf, Customer Journey, Machine learning (ML), Aviva, Digital commerce, Information Management, CPG, Interoperability, Adobe Digital Insights, Bain & Company 2026-05-23T00:30:06+12:00 https://ecommercenews.uk/story/bir-signs-deal-to-digitise-baku-s-old-city-services eCommerceNews UK en 2026-05-22T20:11:00+12:00 Bir signs deal to digitise Baku's Old City services Smart Cities, Digital Transformation, Banking, Artificial Intelligence (AI), Payment Technologies, eCommerce, Digital services, Memorandum Of Understanding, UNESCO, Open Data, Digital Infrastructure, Wayfinding, Urban Planning, Digitisation, ticketing, Navigation, Digital divide, Digitalisation, Restaurants, Tourism, Customer Loyalty, Fintech, Digital Inclusion 2026-05-22T20:15:05+12:00 https://ecommercenews.uk/story/altimetrik-wins-three-isg-life-sciences-digital-nods eCommerceNews UK en 2026-05-22T20:00:00+12:00 Altimetrik wins three ISG life sciences digital nods Productivity, Outsourcing, Manufacturing, Digital Transformation, Integration, Data Quality, Supply Chain, Personalisation, Artificial Intelligence (AI), Digital services, Healthcare, Information Services Group (ISG), IT services, Data governance, Decision Intelligence, Process automation, Life sciences, Pharmaceuticals, ROI 2026-05-22T20:00:04+12:00