https://ecommercenews.uk/story/talkdesk-launches-proactive-ai-agents-for-retail-finance eCommerceNews UK en 2026-05-29T21:00:00+12:00 Talkdesk launches proactive AI agents for retail, finance Productivity, Contact Centre, Digital Transformation, Integration, Industry 4.0, Regulatory technology, Risk & Compliance, Enterprise Resource Planning (ERP), Banking, Financial Services, Artificial Intelligence (AI), eCommerce, AI Ethics & Governance, AI Agents (Agentic AI), Retail, Omnichannel, Regulation, Chatbots, Customer Experience (CX), InsurTech, Conversational AI, Customer service, Generative AI (GenAI), Customer Journey, Customer engagement, Systems integration, Call centre, Process automation, Customer Support, Fintech, Workflow Automation, Lending 2026-05-29T21:00:32+12:00 https://ecommercenews.uk/story/uk-online-retail-sales-fall-in-april-after-march-lift eCommerceNews UK en 2026-05-29T20:30:00+12:00 UK online retail sales fall in April after March lift eCommerce, Value Added Tax (VAT), Inflation, United Kingdom (UK), Middle East, Online shopping, Digital Channels 2026-05-29T20:30:35+12:00 https://ecommercenews.uk/story/truelayer-acquires-in3-to-add-credit-to-pay-by-bank eCommerceNews UK en 2026-05-29T19:47:00+12:00 TrueLayer acquires In3 to add credit to Pay by Bank Amazon, Mergers and Acquisitions (M&A), Payment Technologies, eCommerce, Buy Now Pay Later (BNPL), Mastercard, Financial Conduct Authority, Visa, FCA, Open banking, Fintech, Point of Sale (POS), Netherlands, Hidden Fees, eBay 2026-05-29T20:01:04+12:00 https://ecommercenews.uk/story/consumers-trust-marketplaces-more-than-brands-online eCommerceNews UK en 2026-05-28T02:40:00+12:00 Consumers trust marketplaces more than brands online Gaming, Digital Transformation, Internet of Things (IoT), Germany, Banking, Data Privacy, Payment Technologies, eCommerce, AI Agents (Agentic AI), Subscriptions, Transparency, United Kingdom (UK), Software, United States (US), Digital Economy, Digital wallets, Identity verification, Consumer Trust, User experience (UX), Digital commerce, Juniper Research, Data Protection, Risk Management, Market research, Fintech, France, Multi-factor authentication (MFA), Online fraud, Transaction security, Analyst report 2026-05-28T02:45:05+12:00 https://ecommercenews.uk/story/optimizely-deloitte-digital-back-ai-marketing-push eCommerceNews UK en 2026-05-26T22:15:00+12:00 Optimizely & Deloitte Digital back AI marketing push Deloitte, Productivity, Digital Transformation, Content Creation, Supply Chain, Software Strategy, Personalisation, Artificial Intelligence (AI), eCommerce, Marketing strategy, Customer data, Customer Experience (CX), Workflow, AI Adoption, Deloitte Digital, Marketing Automation, A/B testing, Customer engagement, Systems integration, Digital Experience (DX), B2B Marketing, Business Transformation, Optimizely, Creativity, Change Management, Experience Design, Commerce 2026-05-26T23:30:05+12:00 https://ecommercenews.uk/story/g-d-expands-card-issuance-tools-to-lift-activation eCommerceNews UK en 2026-05-26T20:50:00+12:00 G+D expands card issuance tools to lift activation Productivity, Data Analytics, Digital Transformation, Germany, Regulatory technology, Europe (European), Banking, Artificial Intelligence (AI), Payment Technologies, Logistics, Financial institutions, Customer Experience (CX), Customer Relationship Management (CRM), InsurTech, Digital wallets, Contactless payments, Customer Journey, Identity verification, Giesecke+Devrient, Bluetooth low energy (BLE), Fintech, Fraud prevention 2026-05-26T21:00:05+12:00 https://ecommercenews.uk/story/disabled-shoppers-face-widespread-barriers-study-finds eCommerceNews UK en 2026-05-26T19:30:00+12:00 Disabled shoppers face widespread barriers, study finds Banking, Data Privacy, Financial Services, Travel technologies, Payment Technologies, eCommerce, Retail, Nexer Digital, Equal access, Marks & Spencer, Customer Experience (CX), Corporate social responsibility (CSR), United Kingdom (UK), Travel, Customer service, Online shopping, Customer Journey, Digital Exclusion, Equality, User experience (UX), Transport, Customer retention, Consumer rights, Assistive Technology, Accessibility, Disability 2026-05-26T19:30:04+12:00 https://ecommercenews.uk/story/young-adults-hit-hardest-by-mobile-app-barriers-in-uk eCommerceNews UK en 2026-05-25T22:35:00+12:00 Young adults hit hardest by mobile app barriers in UK Digital Transformation, eCommerce, Retail, Digital Barriers, User Interface, Customer Experience (CX), United Kingdom (UK), Online shopping, Gen Z, Customer Journey, Online services, User experience (UX), Censuswide, Digital divide, Customer Loyalty, Digital Inclusion, Mobile Apps, Accessibility 2026-05-25T23:45:05+12:00 https://ecommercenews.uk/story/osprey-london-boosts-checkout-with-ingrid-delivery-platform eCommerceNews UK en 2026-05-25T19:45:00+12:00 Osprey London boosts checkout with Ingrid delivery platform Productivity, Digital Transformation, Personalisation, eCommerce, Logistics, Customer Experience (CX), Customer Relationship Management (CRM), Customer Satisfaction, Online shopping, A/B testing, Customer Journey, Customer retention, Customer Expectations, Customer Loyalty 2026-05-25T19:45:05+12:00 https://ecommercenews.uk/story/datadome-launches-waiting-room-to-block-bot-traffic eCommerceNews UK en 2026-05-23T03:42:00+12:00 DataDome launches waiting room to block bot traffic Digital Transformation, Regulatory technology, Risk & Compliance, eCommerce, Cybersecurity, AI Agents (Agentic AI), Bot protection, Customer Experience (CX), United Kingdom (UK), Online shopping, Bots, Application Security, Fraud prevention, Online fraud 2026-05-23T04:30:05+12:00 https://ecommercenews.uk/story/uk-bank-customers-ready-to-quit-over-crime-failures eCommerceNews UK en 2026-05-23T03:00:00+12:00 UK bank customers ready to quit over crime failures Productivity, Regulatory technology, Risk & Compliance, Banking, Financial Services, Artificial Intelligence (AI), Anti-money laundering (AML), Financial institutions, Customer Experience (CX), United Kingdom (UK), Money Laundering, ThetaRay, Know your customer (KYC), Financial crime, Machine learning (ML), Identity verification, Consumer Trust, Open banking, User experience (UX), Risk Management, Onboarding, Customer retention, Fintech, Consumer expectations 2026-05-23T03:00:08+12:00 https://ecommercenews.uk/story/pattern-launches-pi-ai-engine-for-ecommerce-brands eCommerceNews UK en 2026-05-22T20:40:00+12:00 Pattern launches Pi AI engine for eCommerce brands Amazon, Managed Services, Data Analytics, Digital Transformation, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), eCommerce, Logistics, Forecasting, Knowledge Management, Customer service, Pi, Retail media, Market share, Big Data, Automation, Machine learning (ML), Process automation, Microsoft Teams, Slack, Data Driven, CPG, Pattern, Data Platform, Workflow Automation, eBay 2026-05-22T20:45:05+12:00 https://ecommercenews.uk/story/provenance-appoints-ai-advisory-board-for-retail-shift eCommerceNews UK en 2026-05-22T20:29:00+12:00 Provenance appoints AI advisory board for retail shift Microsoft, Digital Transformation, Data Quality, Supply Chain, Artificial Intelligence (AI), eCommerce, Digital currency, AI Ethics & Governance, AI Agents (Agentic AI), Data infrastructure, Search Engine Optimisation (SEO), LEGO, United Kingdom (UK), London, Data Strategy, Data governance, Retail media, United States (US), Digital Shelf, Customer Journey, Machine learning (ML), Aviva, Digital commerce, Information Management, CPG, Interoperability, Adobe Digital Insights, Bain & Company 2026-05-23T00:30:06+12:00 https://ecommercenews.uk/story/bir-signs-deal-to-digitise-baku-s-old-city-services eCommerceNews UK en 2026-05-22T20:11:00+12:00 Bir signs deal to digitise Baku's Old City services Smart Cities, Digital Transformation, Banking, Artificial Intelligence (AI), Payment Technologies, eCommerce, Digital services, Memorandum Of Understanding, UNESCO, Open Data, Digital Infrastructure, Wayfinding, Urban Planning, Digitisation, ticketing, Navigation, Digital divide, Digitalisation, Restaurants, Tourism, Customer Loyalty, Fintech, Digital Inclusion 2026-05-22T20:15:05+12:00 https://ecommercenews.uk/story/altimetrik-wins-three-isg-life-sciences-digital-nods eCommerceNews UK en 2026-05-22T20:00:00+12:00 Altimetrik wins three ISG life sciences digital nods Productivity, Outsourcing, Manufacturing, Digital Transformation, Integration, Data Quality, Supply Chain, Personalisation, Artificial Intelligence (AI), Digital services, Healthcare, Information Services Group (ISG), IT services, Data governance, Decision Intelligence, Process automation, Life sciences, Pharmaceuticals, ROI 2026-05-22T20:00:04+12:00 https://ecommercenews.uk/story/tariff-risk-pushes-firms-towards-faster-freight-modes eCommerceNews UK en 2026-05-22T19:00:00+12:00 Tariff risk pushes firms towards faster freight modes Supply Chain, Australian, Chinese, Tariffs, Logistics, United States (US) 2026-05-22T19:00:05+12:00 https://ecommercenews.uk/story/venn-accounts-cuts-overdue-invoices-60-with-trove eCommerceNews UK en 2026-05-22T15:19:00+12:00 Venn Accounts cuts overdue invoices 60% with Trove Productivity, Small Business (SMB), Digital Transformation, Business Process Outsourcing (BPO), Financial Systems, Supply Chain, Professional services, Xero, Startups, Cash flow, FinOps, Customer Experience (CX), United Kingdom (UK), London, Founders, Bookkeeping, Cloud Accounting, Payroll, Risk Management, Fintech, Change Management, Workflow Automation 2026-05-22T15:30:05+12:00 https://ecommercenews.uk/story/koddi-partners-wolt-ads-on-german-programmatic-launch eCommerceNews UK en 2026-05-21T22:10:00+12:00 Koddi partners Wolt Ads on German programmatic launch Marketing, Advertising Technologies (Adtech), Germany, Europe (European), eCommerce, Partnerships, Food Delivery, Booking.com, Customer Experience (CX), Retail media, Digital Media, Software-as-a-Service (SaaS), User experience (UX), Mobile Apps 2026-05-22T04:30:05+12:00 https://ecommercenews.uk/story/uk-shoppers-want-tech-to-support-store-staff-survey-says eCommerceNews UK en 2026-05-21T19:52:00+12:00 UK shoppers want tech to support store staff, survey says Digital Transformation, Customer Experience (CX), United Kingdom (UK), Customer service, Gen Z, Digital adoption, Wearables, Self-service, Digital Signage, Customer Support, Market research, Generation Z, Headsets, Mobile Apps, ROI 2026-05-21T20:00:05+12:00 https://ecommercenews.uk/story/lemieux-expands-scurri-partnership-to-boost-deliveries eCommerceNews UK en 2026-05-21T19:45:00+12:00 LeMieux expands Scurri partnership to boost deliveries Digital Transformation, Global expansion, Supply Chain, eCommerce, Retail, Logistics, Omnichannel, Customer Experience (CX), United Kingdom (UK), Ireland, Customer service, Customer Satisfaction, Parcel tracking, A/B testing, Customer Journey, Customer engagement, Abandoned Cart, DHL, Yodel, B2C, Direct to consumer (D2C) 2026-05-21T19:45:04+12:00 https://ecommercenews.uk/story/uk-firms-fear-supplier-ai-cyber-risks-qbe-finds eCommerceNews UK en 2026-05-21T19:00:00+12:00 UK firms fear supplier AI cyber risks, QBE finds Small Business (SMB), Digital Transformation, Cyber attacks, Supply Chain, Regulatory technology, Data Privacy, Artificial Intelligence (AI), AI Ethics & Governance, Cybersecurity, AI Security, United Kingdom (UK), Cyber insurance, Incident Response, QBE, Business Email Compromise, Phishing, Data Protection, Malware, Risk Management, Infosec, Fintech, Ransomware, Cyber Risk, GRC 2026-05-21T19:00:06+12:00 https://ecommercenews.uk/story/optimizely-says-ai-agent-use-jumps-42-as-adoption-grows eCommerceNews UK en 2026-05-20T22:27:00+12:00 Optimizely says AI agent use jumps 42% as adoption grows Marketing, Productivity, Digital Transformation, Content Creation, Real estate, Personalisation, Enterprise Resource Planning (ERP), Asset Management, Artificial Intelligence (AI), eCommerce, AI Agents (Agentic AI), Online learning, Digital Asset, Case Study, AI Adoption, Marketing Automation, Generative AI (GenAI), A/B testing, Digital Asset Management, Process automation, Google Analytics, Optimizely, Change Management, Workflow Automation 2026-05-20T23:15:05+12:00 https://ecommercenews.uk/story/epicor-expands-ascend-with-ai-for-90-day-erp-go-live eCommerceNews UK en 2026-05-20T20:52:00+12:00 Epicor expands Ascend with AI for 90-day ERP go-live Digital Transformation, Mergers and Acquisitions (M&A), Oracle NetSuite, Supply Chain, Enterprise Resource Planning (ERP), Artificial Intelligence (AI), Data Strategy, Cloud migration, Epicor, IT management, Change Management, Data extraction, Business Continuity, Data cleaning 2026-05-20T21:00:05+12:00 https://ecommercenews.uk/story/starling-adyen-launch-tap-to-pay-for-sme-customers eCommerceNews UK en 2026-05-20T19:20:00+12:00 Starling & Adyen launch tap-to-pay for SME customers Microsoft, Small Business (SMB), Banking, Backup-as-a-service (BaaS), Payment Technologies, Partnerships, Mastercard, Visa, United Kingdom (UK), Uber, Contactless payments, Data Security, Adyen, Mobile wallet, Tap To Pay, PCI Compliance, Fintech, Point of Sale (POS), Meta, eBay, Accessibility 2026-05-20T19:30:05+12:00 https://ecommercenews.uk/story/pricemachine-launches-uk-price-comparison-platform eCommerceNews UK en 2026-05-20T03:25:00+12:00 PriceMachine launches UK price comparison platform Marketing, IT Industry, Small Business (SMB), Germany, Global expansion, eCommerce, United Kingdom (UK), Digital Economy, Online shopping, Consumer Trust, Hungary, Fraud prevention, Online fraud 2026-05-20T03:30:06+12:00