https://ecommercenews.uk/story/uk-shoppers-prefer-humans-to-ai-for-complex-retail-issues eCommerceNews UK en 2026-05-13T01:29:00+12:00 UK shoppers prefer humans to AI for complex retail issues Digital Transformation, Artificial Intelligence (AI), eCommerce, AI Ethics & Governance, Digital Assistants, Chatbots, Customer Experience (CX), United Kingdom (UK), Returns, Customer service, Online shopping, Supermarkets, Automation, Manhattan Associates 2026-05-13T03:00:06+12:00 https://ecommercenews.uk/story/ahead-expands-in-europe-with-prolimax-buy-new-uk-hub eCommerceNews UK en 2026-05-13T01:00:00+12:00 AHEAD expands in Europe with Prolimax buy & new UK hub DataCentre infrastructure, Digital Transformation, IT Department, Mergers and Acquisitions (M&A), Data centers (DC), Global expansion, Supply Chain, Application infrastructure, Risk & Compliance, Europe (European), IT Infrastructure, Artificial Intelligence (AI), Value Added Tax (VAT), Logistics, IT services, United Kingdom (UK), ISO Certification, London, Systems integration, India, Bengaluru, Edge Computing, Netherlands, Hiring, Acquisition, EMEA, European Union (EU), Job moves 2026-05-13T05:45:05+12:00 https://ecommercenews.uk/story/shift4-adds-usdt-payments-to-pay-with-crypto-service eCommerceNews UK en 2026-05-12T20:00:00+12:00 Shift4 adds USDT payments to Pay with Crypto service Visa, Crypto, Fintech, Tether, Digital Asset, Financial Services, eCommerce, Digital currency, Crypto Wallets, United States (US), Stablecoin, Point of Sale (POS), Marketing Technologies (MarTech), Commerce Systems, Payment Technologies 2026-05-12T20:00:06+12:00 https://ecommercenews.uk/story/transporeon-launches-ai-search-for-carriers-across-europe eCommerceNews UK en 2026-05-11T22:49:00+12:00 Transporeon launches AI search for carriers across Europe Robotic Process Automation (RPA), Productivity, Digital Transformation, Optimization, Supply Chain, Workflow Automation, Shipping, Europe (European), Carriers, Artificial Intelligence (AI), AI Adoption, Managed Service Provider (MSP), Logistics, Optimisation, Transportation Management Systems, Retail, Natural language processing (NLP), Machine learning (ML), User experience (UX) 2026-05-11T23:00:05+12:00 https://ecommercenews.uk/story/fourkites-adds-live-logistics-links-to-inventory-twin eCommerceNews UK en 2026-05-11T20:30:00+12:00 FourKites adds live logistics links to Inventory Twin Data Analytics, Risk & Compliance, Productivity, Predictive analytics, Supply Chain, Shipping, Warehouse Management Solutions (WMS), Enterprise Resource Planning (ERP), Real time data, Logistics, Risk Management, FourKites, AI in Supply Chain 2026-05-11T20:30:05+12:00 https://ecommercenews.uk/story/uk-consumers-turn-to-real-world-leisure-over-screens eCommerceNews UK en 2026-05-11T20:00:00+12:00 UK consumers turn to real-world leisure over screens Small Business (SMB), Europe (European), Artificial Intelligence (AI), Consumer tech, Mastercard, United Kingdom (UK), Gen Z, Automation, Theatre, Algorithms, Screen time, Millennials, Tourism, Retail spending, Work-life balance, Digital wellness 2026-05-11T20:00:05+12:00 https://ecommercenews.uk/story/tesa-turns-to-kinaxis-for-global-planning-overhaul eCommerceNews UK en 2026-05-09T01:23:00+12:00 tesa turns to Kinaxis for global planning overhaul Business Continuity, Stock Exchange, Manufacturing, Data Analytics, Digital Transformation, Planning, EMEA, Supply Chain, Europe (European), Artificial Intelligence (AI), Change Management 2026-05-10T19:00:14+12:00 https://ecommercenews.uk/story/ringcentral-expands-ai-receptionist-to-sms-whatsapp eCommerceNews UK en 2026-05-08T22:50:00+12:00 RingCentral expands AI receptionist to SMS & WhatsApp Marketing Technologies (MarTech), Commerce Systems, Unified Communications (UC), Productivity, Whatsapp, Telephony, Small Business (SMB), Contact Centre, Customer service, RingCentral, Business communications, Shopify, Hospitality, Germany, Omnichannel, Process automation, Pricing, ROI, Digital Employee, Customer Satisfaction, Financial Services, Artificial Intelligence (AI), Call centre, Customer Support, eCommerce, Healthcare, Customer Experience (CX), Generative AI (GenAI) 2026-05-10T19:15:07+12:00 https://ecommercenews.uk/story/deel-launches-akai-to-automate-back-office-workflows eCommerceNews UK en 2026-05-08T20:44:00+12:00 Deel launches Akai to automate back-office workflows Human Capital Management (HCM), IT Automation, Partner Programmes, Productivity, Workforce Technology, Digital Transformation, Systems integration, Supply Chain, Workflow Automation, Process automation, Intelligent automation, Enterprise Resource Planning (ERP), Deel, Artificial Intelligence (AI), Human Resources (HR), AI Agents (Agentic AI), Robotic Process Automation (RPA) 2026-05-10T18:45:06+12:00 https://ecommercenews.uk/story/asendia-singpost-forge-cross-border-ecommerce-tie-up eCommerceNews UK en 2026-05-08T20:43:00+12:00 Asendia & SingPost forge cross-border eCommerce tie-up Commerce Systems, Marketing Technologies (MarTech), Amazon, eBay, Online shopping, APAC, Supply Chain, Digital commerce, Asendia, Customer Satisfaction, South America, eCommerce, Oceania, Southeast Asia, Partnerships, Middle East, United States (US), De Minimis, European Union (EU) 2026-05-10T19:15:08+12:00 https://ecommercenews.uk/story/thg-fulfil-partners-bon-charge-on-uk-delivery-push eCommerceNews UK en 2026-05-08T20:42:00+12:00 THG Fulfil partners BON CHARGE on UK delivery push Marketing Technologies (MarTech), Robotics (Robots), Supply Chain, Omnichannel, Smartech, Warehouse Management Solutions (WMS), Europe (European), Digital Infrastructure, AutoStore, Logistics, eCommerce, Manchester, Health Technologies (HealthTech), Customer Experience (CX), United Kingdom (UK), THG Ingenuity 2026-05-10T19:15:08+12:00 https://ecommercenews.uk/story/uk-firms-brace-for-may-price-rises-amid-freight-pressure eCommerceNews UK en 2026-05-08T19:45:00+12:00 UK firms brace for May price rises amid freight pressure Inflation, Manufacturing, Aviation, Business Confidence, Supply Chain, Shipping, Logistics, Middle East, Retail, United Kingdom (UK) 2026-05-10T19:15:09+12:00 https://ecommercenews.uk/story/worldly-buys-bendi-to-deepen-supply-chain-visibility eCommerceNews UK en 2026-05-08T19:45:00+12:00 Worldly buys Bendi to deepen supply chain visibility Sustainability, PRISM, London, Human rights, Data Analytics, Mergers and Acquisitions (M&A), Regulation, Germany, Supply Chain, Regulatory technology, Risk & Compliance, Europe (European), Enterprise Resource Planning (ERP), Artificial Intelligence (AI), Risk Management, Acquisition, United Kingdom (UK), United States (US), Environmental, Social and Governance (ESG), European Union (EU), Diversity, Equity & Inclusion (DEI), Clean technologies 2026-05-10T18:45:08+12:00 https://ecommercenews.uk/story/compass-packaging-automates-sap-cutover-with-bpa-platform eCommerceNews UK en 2026-05-08T19:15:00+12:00 Compass Packaging automates SAP cutover with BPA Platform Robotic Process Automation (RPA), Productivity, Manufacturing, Digital Transformation, Distributors, EMEA, Supply Chain, Ireland, Workflow Automation, Process automation, Enterprise Resource Planning (ERP), Logistics, United States (US) 2026-05-10T19:15:09+12:00 https://ecommercenews.uk/story/rpm-forex-launches-gold-bot-as-automated-trading-tool eCommerceNews UK en 2026-05-08T19:00:00+12:00 RPM Forex launches Gold Bot as automated trading tool London, Inflation, Fintech, Financial Services, Risk Management, Chief Executive Officer (CEO), United Kingdom (UK), Foreign exchange (Forex), Risk & Compliance 2026-05-10T19:00:19+12:00 https://ecommercenews.uk/story/yuno-triple-a-add-stablecoin-payments-for-merchants eCommerceNews UK en 2026-05-08T19:00:00+12:00 Yuno & Triple-A add stablecoin payments for merchants Gaming, Uber, Licensing, Razer, Singapore, Regulation, Merchants, Risk & Compliance, Europe (European), inDrive, Payment Technologies, eCommerce, Digital currency, Grab, Yuno, United States (US), Digital Entertainment 2026-05-10T19:00:19+12:00 https://ecommercenews.uk/story/europe-retail-tech-shifts-to-higher-performance-pcs eCommerceNews UK en 2026-05-08T00:38:47+12:00 Europe retail tech shifts to higher-performance PCs Digital Entertainment, Storage, Gaming, Creative Technologies, Analyst report, Peripherals, Semiconductors, PC Market, Flash storage, CONTEXT, Content Creation, PC Gaming, NAND, Germany, France, DRAM, Europe (European), Stock availability, Artificial Intelligence (AI), Market Growth, Hybrid & Remote Work, Spain, Consumer tech, Laptops, United Kingdom (UK), European Union (EU) 2026-05-10T19:00:29+12:00 https://ecommercenews.uk/story/beer52-extends-europa-warehousing-deal-as-coffee52-launches eCommerceNews UK en 2026-05-07T19:45:00+12:00 Beer52 extends Europa warehousing deal as Coffee52 launches Marketing Technologies (MarTech), London, Customs, Supply Chain, Warehouse Management Solutions (WMS), Customer retention, Food and Beverage, Logistics, eCommerce, Edinburgh, Customer Experience (CX), United Kingdom (UK), Stock Keeping Unit (SKU), Direct to consumer (D2C) 2026-05-10T19:15:13+12:00 https://ecommercenews.uk/story/the-70-problem-why-checkout-is-still-where-ecommerce-goes-to-die eCommerceNews UK en 2026-05-07T01:00:00+12:00 The 70% problem: Why checkout is still where eCommerce goes to die Suzana Kordumova, Mastercard, Apple Pay, EFTPOS, Visa, Online shopping, Digital wallets, Digital Transformation, Fintech, Data ownership, Financial institutions, Discover, American Express, Customer Journey, Merchants, France, Tokenisation, Google Pay, Security, Customer data, Payment Service Providers, Data Security, Banking, Data Privacy, Australian, Fraud prevention, Payment Technologies, SCA, Managed Service Provider (MSP), Big Tech, eCommerce, Cybersecurity, Retail, User experience (UX), Opinion, Cloud Services, Customer Experience (CX), Customer Data Platforms (CDP), Decentralized Finance (DeFi), SmartPhones, Crypto, Marketing Technologies (MarTech) 2026-05-10T19:00:39+12:00 https://ecommercenews.uk/story/carwow-names-chief-technology-officer-adds-sheth eCommerceNews UK en 2026-05-07T00:02:00+12:00 Carwow names Chief Technology Officer & adds Sheth YouTube, Social Media, Chief Technology Officers (CTO), Digital Media, LEGO, Informa, London, Leadership, Mergers and Acquisitions (M&A), Fossil, Global expansion, EVO, C-Suite, Artificial Intelligence (AI), Market Growth, eCommerce, NewStore, United Kingdom (UK), Job moves, Analyst report 2026-05-10T19:00:39+12:00 https://ecommercenews.uk/story/fourkites-launches-booking-connect-for-ocean-freight eCommerceNews UK en 2026-05-06T20:30:00+12:00 FourKites launches Booking Connect for ocean freight Customer service, 3M, Digital Transformation, Business Process Outsourcing (BPO), Documentation, Supply Chain, Workflow Automation, Contract management, Process automation, Europe (European), Enterprise Resource Planning (ERP), Artificial Intelligence (AI), Logistics, AI Agents (Agentic AI), Coca-Cola, FourKites, United Kingdom (UK), United States (US), Cloud Services, Outsourcing, Robotic Process Automation (RPA) 2026-05-10T19:00:40+12:00 https://ecommercenews.uk/story/uk-marketers-plan-to-spend-more-on-ai-canva-finds eCommerceNews UK en 2026-05-06T20:26:00+12:00 UK marketers plan to spend more on AI, Canva finds Marketing Technologies (MarTech), Marketing, Data Protection, CMO, Millennials, Generation Z, Gen Z, Market research, Predictive analytics, Workplace automation, Personalisation, Canva, Automation, Data Privacy, Artificial Intelligence (AI), Consumer Trust, AI Ethics & Governance, United Kingdom (UK), Generative AI (GenAI), Data Analytics, Customer Data Platforms (CDP) 2026-05-10T19:15:18+12:00 https://ecommercenews.uk/story/syspro-launches-marketplace-for-manufacturing-erp-users eCommerceNews UK en 2026-05-06T20:14:00+12:00 Syspro launches marketplace for manufacturing ERP users Marketing Technologies (MarTech), Taxation (Tax), Productivity, Customer service, Digitalisation, Data Analytics, Digital Transformation, Systems integration, Industrial software, Partner Programmes, SYSPRO, Industry 4.0, Customer Choice, Supply Chain, Independent Software Vendor (ISV), Warehouse Management Solutions (WMS), Digital commerce, Enterprise Resource Planning (ERP), Cloud, Industrial Automation, Artificial Intelligence (AI), eCommerce, Business Intelligence (BI), Customer Relationship Management (CRM), Manufacturing, Commerce Systems 2026-05-10T19:15:19+12:00 https://ecommercenews.uk/story/uk-consumers-claim-gbp-3-5bn-in-friendly-fraud-refunds eCommerceNews UK en 2026-05-06T19:00:00+12:00 UK consumers claim GBP £3.5bn in friendly fraud refunds Mastercard, Credit card fraud, Online shopping, Fintech, Market research, Merchants, Service Provider, Financial crime, Payment Service Providers, Banking, Financial Services, Fraud prevention, Identity verification, Payment Technologies, SCA, Managed Service Provider (MSP), eCommerce, Risk Management, Cybersecurity, Retail, United Kingdom (UK), Risk & Compliance 2026-05-10T19:15:19+12:00 https://ecommercenews.uk/story/buy-reviews-searches-surge-1-325-as-trust-worries-grow eCommerceNews UK en 2026-05-05T19:45:00+12:00 Buy reviews searches surge 1,325% as trust worries grow Instagram, Social Media, Customer service, Online shopping, Reputation management, Customer Feedback, Customer Loyalty, Digital Trust, Customer Satisfaction, Influencer Marketing, Australian, Fraud prevention, eCommerce, Consumer Trust, Customer Experience (CX), Marketing Technologies (MarTech) 2026-05-10T19:00:53+12:00